Effective Date: 20 July 2026
Last Updated: 20 July 2026

1. Introduction

Future Bridge Africa ("Future Bridge Africa," "we," "our," or "us") is committed to protecting the privacy and personal information of every student, parent, guardian, and visitor who uses our services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, complete our application form, communicate with us, or receive our education consultancy services.

By using our website or submitting information to Future Bridge Africa, you acknowledge that you have read and understood this Privacy Policy.

2. About Future Bridge Africa

Future Bridge Africa is an independent education consultancy based in Kigali, Rwanda.

We assist students seeking admission into accredited universities in Rwanda by providing guidance throughout the admission process, travel preparation, accommodation assistance, and student settlement support.

We are not a university and do not make admission or immigration decisions.

3. Information We Collect

Depending on the services you request, we may collect the following information.

A. Personal Information

• Full Name

• Date of Birth

• Gender

• Nationality

• Residential Address

• Country of Residence

• Passport Number

• National Identification Number

• Passport Expiry Date

B. Contact Information

• Phone Number

• WhatsApp Number

• Email Address

C. Parent or Guardian Information

Where applicable, we collect:

• Parent/Guardian Name

• Relationship

• Phone Number

• WhatsApp Number

• Email Address

D. Educational Information

• High School Name

• Graduation Year

• WAEC/WASSCE Results

• Academic Transcript

• Preferred Course

• Preferred University

• Previous Qualifications

E. Uploaded Documents

You may upload:

• Passport

• National ID

• Passport Photograph

• WAEC Certificate

• Academic Transcript

• Admission Letter

• Other supporting documents

F. Communication Records

We may keep records of communications made through:

• Email

• WhatsApp

• Telephone Calls

• SMS

• Website Contact Forms

4. How We Collect Information

Information may be collected when you:

• Visit our website

• Complete our online application form

• Contact us through WhatsApp

• Send us an email

• Upload documents

• Request admission assistance

• Attend consultations

• Sign service agreements

5. Why We Collect Your Information

We collect personal information to:

• Process university applications

• Verify your identity

• Communicate with universities

• Guide students through admission

• Assist with accommodation

• Prepare travel guidance

• Provide settlement support

• Improve our services

• Respond to enquiries

• Maintain business records

• Comply with legal obligations

6. Legal Basis for Processing

We process your information because:

• You requested our services.

• You consented to provide the information.

• Processing is necessary for our agreement with you.

• Processing is required by applicable law.

7. Sharing Your Information

We do not sell your personal information.

Your information may only be shared where necessary with:

• Universities

• Immigration Authorities

• Accommodation Providers

• Government Authorities

• Payment Providers

• Professional Advisers

• Technology Service Providers

Only information necessary for providing our services will be shared.

8. International Data Transfers

Because we assist students studying in Rwanda, your information may be transferred between countries where necessary to process your application.

We take reasonable measures to protect your information during these transfers.

9. Data Security

Future Bridge Africa uses reasonable administrative, technical, and physical safeguards to protect your information from:

• Unauthorized access

• Theft

• Loss

• Misuse

• Alteration

• Destruction

While we take appropriate security measures, no method of electronic transmission or storage is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Meet legal obligations

• Resolve disputes

• Maintain business records

When information is no longer required, it will be securely deleted or destroyed where reasonably practicable.

11. Your Responsibilities

You agree to:

• Provide accurate information.

• Notify us of changes to your details.

• Submit genuine documents only.

Providing false information may result in the suspension or termination of our services.

12. Cookies

Our website may use cookies to improve user experience.

Cookies help us:

• Remember preferences

• Improve website performance

• Understand website traffic

You may disable cookies through your browser settings, although some website features may not function properly.

13. Marketing Communications

We may contact you regarding:

• Application updates

• Admission information

• Important announcements

• Educational opportunities

We will not send unnecessary promotional messages without your consent.

You may opt out of marketing communications at any time.

14. WhatsApp & Email Communications

By contacting Future Bridge Africa, you consent to receiving communications through:

• WhatsApp

• Email

• Telephone

• SMS

These communications may include:

• Admission updates

• Missing documents

• Appointment reminders

• Travel guidance

• General support

15. Children's Privacy

Applicants under 18 years of age must have a parent or legal guardian involved in the application process where required.

16. Third-Party Websites

Our website may contain links to university websites or other third-party websites.

Future Bridge Africa is not responsible for the privacy practices of those websites.

Users should review each website's own Privacy Policy.

17. Your Rights

Subject to applicable law, you may request to:

• Access your personal information

• Correct inaccurate information

• Update your information

• Request deletion of information where appropriate

• Withdraw consent where processing is based on consent

• Ask questions about how your information is used

Some requests may be limited where we are required to retain information for legal or contractual reasons.

18. Data Breach Response

If we become aware of a data breach that is likely to significantly affect your personal information, we will take reasonable steps to investigate the incident, mitigate its impact, and comply with any applicable legal notification requirements.

19. Changes to this Privacy Policy

Future Bridge Africa may update this Privacy Policy from time to time.

The updated version will be published on our website together with the revised effective date.

Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

20. Contact Us

If you have questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Future Bridge Africa

📍 Kigali, Rwanda

📧 Futurebrigdeafricarw@gmail.com

📱 WhatsApp: +250 792 866 156

Acknowledgement

By submitting an application, using our website, or engaging our services, you acknowledge that:

• You have read this Privacy Policy.

• You understand how your information will be collected and used.

• You consent to the processing of your personal information as described in this Privacy Policy.

© 2026 Future Bridge Africa. All Rights Reserved.